What does our maintenance service involve? Get the answer here!
We’ve been asked loads of questions over the years, so we’ve listed and answered the most popular ones here. Our FAQ page provides straightforward answers about the repairs and replacements we do.
Does my garage door need any sort of special replacement rollers?
Yes. Each garage door model uses specific rollers designed to work with it perfectly. Sub-standard rollers can create problems with your door’s alignment and will void your warranty. Check with our expert technicians to make sure you get the correct replacement rollers for your garage door.
Can I have my old opener work with my new garage door?
In most cases – yes, you can. However, it’d be wise of you to double-check with your opener’s manufacturer to verify that it meets the latest industry safety standards. We also suggest making sure the opener is installed correctly. It’s easy to misalign these critical parts, which can result in some damage. Contact our technicians and we will install the opener correctly at a reasonable price and guarantee your complete satisfaction.
Is it possible to turn off the photo eyes of my garage door?
No. Any garage door opener manufactured after 1993 must have an inbuilt safety feature that prevents the system from operating if the photo eyes aren't working for whatever reason. The photo-eyes are designed to detect obstructions in a moving door's path, in order to prevent bodily harm and/or property damage.